This article explains about Excel related issue in our SharePoint 2013 Environment. Whenever user tries to open excel files uploaded in document library, it launches browser to open the file and then displays below error- " We’re sorry. We ran into a problem completing your request. Please try that again in few minutes." Also see below screenshot- As part of issue analysis, following checks were performed- 1.) Check if Excel Services is running. ( This was running in our case. ) Open Central Administration -> System Settings -> Manage Services on Server -> Excel Calculation Service -> Started 2.) Check if Excel Service Application is associated to Web Application in question. ( This was configured in our case. ) Open Central Administration -> Application Management -> Manage Web Applications -> Select Web Application -> Select Configure Service Associations 3.) Check if Trusted File Location is configured for Excel Service...
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