SharePoint SSRS Add in fails – rsCustomAction.exe failed to configure, Error code is: 1

While configuring SharePoint Server Reporting Services (SSRS) at my client, I had a really strange problem on one of the farms… I couldn’t get the SSRS Addin to install. I tried rebooting, repairing but nothing. After digging out in the logs, I found this funny error message:

CA MSG : rsCustomAction.exe failed to configure, Error code is: 1

CustomAction RSSP_CAInstall_64 returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)






Also, for the information I was running SQL 2012 SP1 + Windows Server 2012 R2. You might also see something like this in the logs:



Long Story Short, after a lot of googling and asking for help from SQL & SharePoint masters, I found out that the bug is because I had a line commented in the web.config file of a web application. As strange as this may sound, after deleting the commented line, the install went through perfectly. I couldn’t find any official documentation on this, so if this worked for you please share it in the comments!

Drop a comment if this helped!




Comments

  1. suhail92u21/2/20

    I went through the same steps removing commented lines in Web Config and it was successful.

    ReplyDelete

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