Can't open word, pdf, pptx or excel documents using Office Web Apps.
Problem:
Can't open word, pdf, pptx or excel documents using Office Web Apps. ULS on the OWA servers included these log messages:
WOPI (CheckFile) - Invalid Proof Signature for file. WOPI Proof: All WOPI Signature verification attempts failed. WOPI Signature verification attempt failed with public key.
Also found in the logs: "Error message from host: Verifying signature failed, host correlation" "
HttpRequestAsync (WOPICheckFile,WACSERVER), request failure [HttpResponseCode:NotFound, HttpResponseCodeDescription:Not Found, url:https://www.demo.dev/_vti_bin/wopi.ashx/files/8b07d55558955551beb5555bed545553?access_token=REDACTED_1014&access_token_ttl=1392256555993]"
Same issue ULS excerpt:
Error message from host: Verifying signature failed, host correlation:
WOPI CheckFile: Catch-All Failure [exception:Microsoft.Office.Web.Common.EnvironmentAdapters.FileUnknownException: WOPI 404
at Microsoft.Office.Web.Apps.Common.WopiDocument.LogAndThrowWireException(HttpRequestAsyncResult result, HttpRequestAsyncException delayedException)
FileUnknownException while loading the app.
Hypothesis:
None, I can't understand why the SP and WCA farm are struggling to communicate. I believe the cause is to do with the the load balancing/network changing [sic - maybe].
Resolution:
Remove the link between the Sp farm and WCA
PS> Remove-SPWOPIBinding –All:$true
Connect SP to the WOPI farm
PS> $internalName = "wca.demo.dev"
PS> $internalZone = "internal-https"
PS> New-SPWOPIBinding -ServerName $internalName –AllowHTTP
PS> Set-SPWopiZone -zone $internalZone
Can't open word, pdf, pptx or excel documents using Office Web Apps. ULS on the OWA servers included these log messages:
WOPI (CheckFile) - Invalid Proof Signature for file. WOPI Proof: All WOPI Signature verification attempts failed. WOPI Signature verification attempt failed with public key.
Also found in the logs: "Error message from host: Verifying signature failed, host correlation" "
HttpRequestAsync (WOPICheckFile,WACSERVER), request failure [HttpResponseCode:NotFound, HttpResponseCodeDescription:Not Found, url:https://www.demo.dev/_vti_bin/wopi.ashx/files/8b07d55558955551beb5555bed545553?access_token=REDACTED_1014&access_token_ttl=1392256555993]"
Same issue ULS excerpt:
Error message from host: Verifying signature failed, host correlation:
WOPI CheckFile: Catch-All Failure [exception:Microsoft.Office.Web.Common.EnvironmentAdapters.FileUnknownException: WOPI 404
at Microsoft.Office.Web.Apps.Common.WopiDocument.LogAndThrowWireException(HttpRequestAsyncResult result, HttpRequestAsyncException delayedException)
FileUnknownException while loading the app.
Hypothesis:
None, I can't understand why the SP and WCA farm are struggling to communicate. I believe the cause is to do with the the load balancing/network changing [sic - maybe].
Resolution:
Remove the link between the Sp farm and WCA
PS> Remove-SPWOPIBinding –All:$true
Connect SP to the WOPI farm
PS> $internalName = "wca.demo.dev"
PS> $internalZone = "internal-https"
PS> New-SPWOPIBinding -ServerName $internalName –AllowHTTP
PS> Set-SPWopiZone -zone $internalZone
Thanks for that. Saved the day
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